This business location has an average score of 4.2 out of 5. Quality of services seems to be an issue, as the quality score is relatively low at 3.1. On the other hand, pricing is highly rated at 5.0, indicating that the business offers competitive pricing. Innovativeness is also relatively high at 4.5, suggesting that the business is proactive in introducing new ideas and improving its services. However, there are mixed reviews about the overall quality of services, with some customers expressing satisfaction while others experienced issues.The business seems to have a wide range of appliance options available, including washer and dryer sets, which can be delivered and installed at customers' convenience. Customers can pay using various payment methods, including debit cards and credit cards. The business also offers flexible service options, such as same-day delivery and in-store pickup. However, some customers have experienced issues with customer service, including long wait times and unprofessional behavior from some representatives.One customer reported that they were charged an extra $85 for cancellation before delivery, which they felt was unfair. Another customer experienced issues with their appliances, including a washer that was delivered with a leak and a dryer that stopped working after only one use. However, the business seems to have a good system in place for addressing customer complaints, with some customers reporting that their issues were resolved quickly and efficiently.Overall, this business location seems to have its strengths and weaknesses. While it offers competitive pricing and a wide range of appliance options, it also has issues with quality and customer service. With some improvements in these areas, this business could potentially become a top-rated location for appliance rentals.