This restaurant is a casual eatery that serves authentic Vietnamese fare. The pho and spring rolls are particularly well-regarded, and the portions are generous. The service is generally friendly and attentive, although there have been some instances of slow service and mistakes with orders. The prices are reasonable, with most dishes falling in the $10-$20 range. One potential issue is the inconsistent quality of some dishes, with some reviewers noting that the food was not up to par. However, the majority of reviewers have been satisfied with their experiences. The restaurant's policy of automatically adding an 18% tip to the bill has been a point of contention for some reviewers, who feel that it is unfair and makes them feel pressured to leave a large tip. Despite this, the restaurant remains a popular destination for those looking for delicious and authentic Vietnamese cuisine.