AAA San Antonio Insurance and Member Services

4.0

• (1 reviews)

309 11075 I-10 Street, San Antonio

9.97

mil

309 11075 I-10 Street, San Antonio

9.97

mil

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Overview

For over 120 years AAA has been there for you. Get legendary Roadside Assistance, home, life, auto and car insurance, travel-planning services, discounts and more from a name you can trust.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Overall

4.0

Quality

3.7

Pricing

4.9

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

Overall, the business location appears to be a multi-service facility that offers various services such as life insurance, photographers, notaries, travel agencies, home insurance, car insurance, and boat & yacht tours. The location is easily accessible by car, with a wheelchair-accessible parking lot and entrance. The facility is co-branded with AAA San Antonio Insurance and Member Services, suggesting a strong partnership with a well-established insurance company. The working hours are standard, with the office open from 9:00 AM to 5:00 PM on weekdays.Many customers have expressed their satisfaction with the services provided, citing helpful and friendly staff, efficient service, and excellent customer care. Some customers have mentioned specific agents, such as Denese Mendoza and Paula Harold, who have gone above and beyond to assist them with their insurance needs.However, there are some negative reviews that highlight issues with customer service, particularly with regards to long wait times and unhelpful staff. One customer reported being left stranded after their car broke down and the roadside assistance service took an excessively long time to arrive. Another customer was unhappy with the handling of their insurance claim and felt that the staff were uncooperative.It's worth noting that there is a single outstanding issue that some customers have experienced with the photography services, specifically with regards to passport picture-taking. However, it's unclear whether this is an isolated incident or a more widespread problem.Despite these negative reviews, the overall rating suggests that the business location is generally well-regarded and provides good value to its customers.