The business location on Walzem Rd in San Antonio has received mostly positive reviews from customers. The overall rating is 4.4 out of 5 stars, indicating a generally good experience. The quality of the products and services offered is satisfactory, with a rating of 4.1 out of 5 stars. The pricing is excellent, with a rating of 5 out of 5 stars, suggesting that customers feel the costs are reasonable and competitive. The innovativeness of the business is also commendable, with a rating of 4.7 out of 5 stars, indicating that customers appreciate the company's efforts to offer new and unique products and services.One issue that has been reported by a few customers is with the communication and organization of the business. There have been instances where customers have had to call multiple times to confirm pickup or delivery, and some have reported receiving conflicting information or experiencing delays. However, it's worth noting that the business has acknowledged these issues and has taken steps to address them.The customer service team at this location seems to be the strong point of the business, with many customers praising the friendly and helpful staff, particularly individuals like Steven and Chris, who have been commended for their professionalism, kindness, and attention to detail. These employees have gone above and beyond to ensure customer satisfaction, and their efforts have not gone unnoticed.The business offers a wide range of products and services, including furniture rental, appliance repair, and electronics sales. They also provide convenient features like same-day delivery, in-store shopping, and curbside pickup. The business is open Monday through Friday from 10am to 7pm and Saturday from 10am to 6pm, with a wheelchair-accessible parking lot and entrance.Overall, this business location appears to be a good option for customers looking for a reliable and customer-focused experience. While there may be some areas for improvement, particularly with communication and organization, the business has shown a commitment to customer satisfaction and has taken steps to address these issues.