This business has been around for a while and seems to have a good reputation, but with some exceptions. Overall, it has a high rating, but closer inspection reveals that it's not perfect. Some customers have been satisfied with their experience, praising the helpful and friendly staff, the quality of the products, and the flexibility of the payment plans. On the other hand, some customers have been left disappointed, citing issues with the quality of the products, the prices being too high, and the customer service being subpar.One of the main issues that has been raised is the quality of the products. Some customers have reported receiving low-quality or refurbished items, which is not what they expected. This has led to frustration and disappointment. On the other hand, some customers have been satisfied with the quality of the products and have reported being happy with their purchases.Pricing is another area of contention. Some customers have felt that the prices are too high, especially when compared to other furniture stores. However, others have been satisfied with the prices and have found them to be reasonable.In terms of innovativeness, the business seems to be doing well. It has implemented various features such as NFC mobile payments, assembly service, and delivery options, which have been well-received by customers. However, some customers have suggested that the business could improve in this area by offering more innovative and unique products.The business has a good reputation, but it's clear that it's not perfect. Some customers have been left disappointed, and there are areas for improvement. However, the business has also received praise for its friendly staff, quality products, and flexible payment plans. Overall, it's a solid business that could benefit from some tweaks to improve the customer experience.One major issue that has been reported by customers is a lack of professionalism in some of the staff members. Some customers have felt harassed or disrespected by staff, which has led to a negative experience. This is a concern that the business needs to address in order to improve customer satisfaction.