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Academy Sports + Outdoors

4.3

• (1 reviews)

1151 Pine Plaza Dr Drive, Apex

1226.67

mil

1151 Pine Plaza Dr Drive, Apex

1226.67

mil

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Overview

Sporting goods chain selling athletic apparel & footwear, plus outdoor gear & fitness equipment.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

Checks

Curbside pickup

In-store pickup

In-store shopping

Same-day delivery

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Innovativeness

4.4

Quality

4.1

Pricing

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

The store is well-organized and clean, with a wide selection of products for various sports and activities. The staff is generally friendly and helpful, but some may be more knowledgeable than others about specific products. Prices are competitive, especially with sales and promotions. The store offers a variety of services, including same-day delivery, in-store pickup, and curbside pickup. The layout can be a bit confusing, but the staff is willing to help customers navigate the store. Overall, the store meets expectations, but there is room for improvement.There are some concerns with customer service, as some customers have reported being ignored or receiving poor service. Additionally, there have been issues with online ordering and in-store inventory, which can be frustrating for customers. However, the store has made efforts to address these issues and improve customer satisfaction.One major issue is the inconsistency in customer service, with some employees being more helpful and friendly than others. This can be frustrating for customers who have had positive experiences in the past but are let down by a poor interaction. The store should focus on providing consistent, high-quality customer service to all customers.Despite some issues, the store has many strengths, including its wide selection of products, competitive prices, and convenient services. The store is a good option for customers looking for a one-stop shop for their sporting goods needs.