This Adidas store at 5th Avenue in New York City has a big variety of clothing and shoes. However, some customers have mentioned that the quality of the products can be inconsistent. On the other hand, the prices are very competitive, making it a great destination for those looking for affordable athletic wear. The store's innovative approach to retail, with features like customization and a large floor space, is a highlight. However, some customers have experienced poor customer service, with employees seeming disinterested in helping them. One issue that has been reported is that the store does not accept online returns in person, which can be frustrating for customers. Despite this, many customers have praised the helpful staff, particularly those who have worked with them to customize their shoes. Overall, this store is a great place to visit for those looking for a wide range of Adidas products, but may want to approach with caution when it comes to customer service.