San Antonio
Affordable Pet Care
4.39
4.39
Overview
At Affordable Pet Care-Basse we provide Exceptional veterinary care to Lincoln Heights, Alamo Heights and the San Antonio area. Call us today at (210) 951-4265!
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
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Quality
Pricing
Overall
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This location, Affordable Pet Care, seems to be a decent option for pet owners in San Antonio. The clinic offers amenities such as a restroom, wheelchair-accessible parking lot, and entrance, making it easy for people with disabilities to access their services. The staff is kind and professional, and they take the time to make sure pets feel comfortable during their visits.However, there have been some issues with customer service. Some clients have reported being treated rudely over the phone, and one client had a negative experience with the billing department, being charged a fee for missing an appointment. Additionally, there have been some concerns about the quality of care. One client had a poor experience with a dental procedure, where the clinic ran out of anesthesia and only completed part of the treatment. The client had to take their pet to another hospital for further treatment.Despite these issues, the majority of clients have had positive experiences with Affordable Pet Care. They have praised the clinic for their professionalism, empathy, and willingness to work within their budget. One client even mentioned that the clinic saved their pet from unnecessary surgery.It's worth noting that the clinic has changed ownership and management, which may have contributed to some of the issues. However, the staff seems to be trying their best to provide good care, and the clinic's overall rating is still decent.The wheelchair-accessible features are a definite plus, making the clinic more inclusive for people with disabilities. The pricing seems to be competitive, although some clients have mentioned being charged extra fees for things like missed appointments.Overall, Affordable Pet Care is a middle-of-the-road option for pet owners in San Antonio. While they have some areas for improvement, they also have some redeeming qualities that make them a decent choice for pet care.
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Categories
Pets Service
Veterinary Clinics
Veterinary care
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