San Antonio
Alamo Area Council of Governments (AACOG)
8.00
8.00
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
On-site parking
Photos & videos
Submit a review
Overall
Quality
Submit a review
This location is a government service, serving the community with various programs and services. The business is wheelchair accessible, which is a great feature for people with disabilities. The working hours are consistent, allowing clients to plan their visits. The staff seems to be friendly and helpful, as mentioned in some of the reviews.However, the biggest issue is the lack of communication and follow-through. Many clients have reported difficulty in getting in touch with the staff, with long wait times and unreturned calls. This has led to frustration and disappointment among clients, who are seeking help and support. Some clients have even reported feeling neglected and unsupported.Additionally, there have been reports of delays in services and programs, which can be devastating for people who are relying on them. This suggests that the organization may be understaffed or overwhelmed, leading to a breakdown in services.It's worth noting that some clients have reported positive experiences, particularly with specific staff members who have been helpful and supportive. However, these positive experiences are not enough to outweigh the negative experiences of many clients.Overall, this location has the potential to provide valuable services to the community, but it needs to work on improving its communication and follow-through. This would help to build trust with clients and ensure that they receive the support they need.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Community & Government
Government Service
Government office
Contact business
1