The business has mixed reviews. While it has a high rating from some customers, many others have expressed frustration with the lack of customer service and the difficulty in obtaining certifications. Some customers have reported not receiving their certificates on time, while others have had issues with the testing process. However, some customers have praised the business for its clean and quiet testing rooms, as well as the knowledge and professionalism of its staff.The business is located in a wheelchair-accessible building and has a wheelchair-accessible entrance, parking lot, and restroom, making it a welcoming space for people with disabilities. It also identifies as women-owned and is LGBTQ+ friendly, making it a safe and inclusive space for people from diverse backgrounds.Despite the issues reported by some customers, the business has a high rating for pricing, suggesting that it is competitive and offers good value for its services. However, this may not be enough to offset the negative experiences of some customers.