This wine shop has a small business feel, which can be both a positive and negative aspect. The shop's selection of wines is impressive, with a great variety of products without astronomical markup. However, the quality of some of the products can be inconsistent, and the shop's staff has received complaints about being rude and unfriendly.Some customers have reported having a great experience with the shop's staff, particularly Pam, who is knowledgeable and helpful. However, others have reported having a negative experience with the shop's staff, including being yelled at and having their business taken elsewhere.The shop's pricing is generally considered to be fair, with some customers reporting that they can find better deals on certain products elsewhere. However, the shop's selection of products is still considered to be one of its strengths.The shop's innovativeness is notable, with a small business feel that sets it apart from larger chain stores. However, this can also be a limitation, as the shop may not have the same resources or selection as larger stores.One major issue that has been reported by multiple customers is the shop's inconsistent hours and tendency to close early. This can be frustrating for customers who have made a special trip to the shop and find it closed when they arrive.Overall, this wine shop has a lot of potential, but it also has some significant issues that need to be addressed. With some improvements to its staff and hours, this shop could be a great destination for wine lovers in the area.