This urgent care center has received excellent ratings from patients, with a 4.9-star overall rating. The staff is described as friendly, welcoming, and professional, with many patients praising their bedside manner and ability to explain medical issues in a clear and concise way. The center's quality of care is also high, with many patients reporting that they were seen quickly and efficiently, and that their medical needs were addressed thoroughly. However, a few patients have reported issues with the receptionist, citing a lack of attentiveness and a need for better communication. Pricing is generally considered to be fair, with many patients reporting that they were not surprised by the cost of their visit. Innovativeness is also a strong suit, with the center offering online booking and a user-friendly website. However, some patients have noted that the center could benefit from more innovative approaches to care, such as offering more services or having a more modern facility. Overall, this urgent care center is a great option for patients who need quick and efficient medical care, but may want to consider other options for more innovative or specialized care. One notable issue is the receptionist's inability to understand a patient's condition, which led to them being turned away twice and ultimately seeking care elsewhere. This highlights the importance of effective communication and attentive reception staff in an urgent care setting.