San Antonio
Alamo Heating & Air Conditioning
11.39
11.39
Overview
Serving San Antonio, TX area. We specialize in HVAC service, repair and maintenance of Day & Night furnaces, AC (A/C), heat pumps, ductless, geothermal for people near me
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Quality
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The overall impression of Alamo Heating and Air Conditioning is positive, but not outstanding. The company has a strong reputation for providing quality services, but there are some inconsistencies in their work. The pricing is generally fair, but some customers have complained about being overcharged. The company shows a good level of innovativeness in their approach to customer service, but there is room for improvement.The company's strong points include their reliable and knowledgeable technicians, who are often praised for their professionalism and communication skills. Alamo Heating and Air Conditioning also has a good reputation for being responsive to customer needs, with many customers appreciating the company's willingness to listen and offer solutions.However, some customers have reported issues with the company's quality of work, with some jobs being done poorly or not completed as promised. Additionally, some customers have complained about being overcharged for services or repairs.One major issue that has been reported by some customers is the company's inconsistent pricing. While some customers have praised the company's fair prices, others have complained about being overcharged or being quoted one price only to be charged a different amount.Overall, Alamo Heating and Air Conditioning is a solid choice for customers looking for reliable and knowledgeable technicians, but the company needs to work on improving their quality of work and pricing consistency to meet the high standards of their customers.Some positive feedback from customers includes:* A customer who had a positive experience with the company's technician, who was knowledgeable and professional.* A customer who appreciated the company's willingness to listen and offer solutions to their problems.* A customer who praised the company's fair prices and excellent customer service.Some negative feedback from customers includes:* A customer who reported issues with the company's quality of work, including poor repairs and incomplete jobs.* A customer who complained about being overcharged for services or repairs.* A customer who reported inconsistent pricing and being quoted one price only to be charged a different amount.It's worth noting that the company has a 3.4 rating on third-party review sites, with 8 customers giving the company 1-star reviews and 12 customers giving the company 5-star reviews. The company's website is well-designed and easy to navigate, with clear information about their services and pricing. However, some customers have reported issues with the company's communication, including not being able to get through to the company on the phone or not receiving timely responses to their emails.
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Automotive & Boat Service
Home & Daily Service
Home Aircon Repair
HVAC contractor
Car Service
Air conditioning repair service
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