This dental office has received numerous positive reviews from clients, with many praising the friendly and professional staff, including the DeKoch family and their team. The office is described as clean and welcoming, with modern amenities such as massage chairs. Many reviewers have noted that the staff takes the time to answer questions and explain procedures, making them feel at ease. However, a few reviewers have expressed concerns about the office staff's handling of insurance and billing issues. In one case, a client was charged over $200 for a routine cleaning despite being told it would be covered by their insurance. Another reviewer experienced rude and dismissive behavior from a staff member. It appears that the office is generally well-regarded for its quality of care and customer service, but some clients have encountered issues with administrative tasks.