This store is a must-visit for music enthusiasts. The staff is knowledgeable and helpful, with a passion for music that's evident in every interaction. The selection of instruments and gear is impressive, with a wide range of options to suit all budgets and preferences. The store's reputation for quality is well-deserved, with many satisfied customers raving about their experiences. However, some customers have reported issues with customer service, with a few complaints about staff being pushy or unhelpful. Despite this, the store's overall reputation remains high, with many customers praising the store's commitment to quality and customer satisfaction.One notable issue that has been reported is the lack of follow-through on certain services, such as piano tunings and repairs. Some customers have expressed frustration with the store's policies and procedures, which can make it difficult to get the help they need. Additionally, some customers have reported issues with communication, with staff being slow to respond to phone calls and emails.Despite these issues, the store remains a popular destination for music enthusiasts, with many customers praising the store's knowledgeable staff and excellent selection of instruments and gear. With a little patience and persistence, customers can have a great experience at this store.