This gun shop provides a great customer experience, with very knowledgeable and friendly staff. They are able to work with customers to find the perfect firearm, and provide excellent after-sales service. One of the owners, Pam, is particularly patient and helpful, taking the time to answer all questions and guide customers through the buying process. The shop has a wide selection of high-end firearms, including Krieghoff and Blaser models. The owners are also willing to work with customers to modify firearms to their specifications, such as modifying the recoil pad. Overall, this shop is a great place to find a high-quality firearm, and the owners are dedicated to providing exceptional customer service. However, one potential drawback is that the shop may not be willing to work with customers who are difficult or demanding, as evidenced by one negative review from someone who was hung up on by the owner. Despite this, the shop's reputation for excellent customer service and high-quality firearms is well-deserved.