San Antonio
Alamo Urology Associates
7.60
7.60
Overview
Experience exceptional surgical expertise with South Texas Surgical Group. Contact us today to learn more about our range of services.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This urology office has received mixed reviews from patients. The staff seems to be unfriendly and unprofessional, with some patients experiencing long wait times and being placed on hold for extended periods. It's also reported that the office doesn't answer phone calls in a timely manner and fails to follow up with patients after appointments. On the other hand, some patients have praised the doctors, particularly Dr. Valadez, for being kind and attentive to their concerns. The office also seems to be wheelchair accessible, which is a plus. However, it appears that the office has some serious issues with communication and patient care. Patients with ongoing lab tests reported that the office often fails to put in their orders, leading to unnecessary delays. Some patients also experienced difficulties setting appointments, with the phone being put on hold for long periods before being disconnected. The office has a limited schedule, with no appointments available on weekends. Overall, this office seems to be struggling with providing quality care and customer service.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Urology clinic
Urology
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