This business has been praised for its exceptional skin care and medical services. Patients have reported feeling comfortable and at ease with Dr. Silverman, who is known for being down-to-earth, professional, and easy to talk to. He is also praised for his expertise and experience in identifying skin concerns, which has led to life-saving diagnoses. However, some patients have reported feeling rushed during appointments, which has led to a decrease in overall quality. The business has also been commended for its commitment to customer service, with staff members going above and beyond to resolve issues and improve the patient experience. Some patients have noted that the business could benefit from improving its communication and transparency, particularly when it comes to rescheduling appointments. Despite this, the business has a strong reputation for being LGBTQ+ friendly and having a safe and welcoming environment for all patients. The facility is also wheelchair accessible, with seating, restrooms, and parking available for those with mobility needs. It's worth noting that some patients have reported having issues with the scheduling process, with one patient feeling that their appointment was rescheduled unnecessarily without explanation. Overall, this business has a strong reputation for providing high-quality medical services and exceptional customer care, but could benefit from improving its communication and scheduling processes.