San Antonio
Alexander Roofing Company
5.71
5.71
Overview
Alexander’s Roofing provides professional residential and commercial roofing services throughout San Antonio, TX. Call us today at 210-436-1135 for your free estimate.
Features
Wheelchair accessible parking lot
Appointment required
Photos & videos
Submit a review
Quality
Overall
Innovativeness
Pricing
Submit a review
The business under review has demonstrated a high level of commitment to its customers. From the responses provided, it is evident that the company values customer satisfaction and strives to deliver quality work. The fact that many customers have reported a positive experience, with some even mentioning the company's professionalism, responsiveness, and honesty, suggests that the business has a strong foundation.However, a closer examination of the reviews reveals that there are some areas for improvement. Some customers have reported issues with the company's pricing, with one customer even stating that the roof leaks worse than before the company touched it. This suggests that the company may need to revisit its pricing strategy or provide better value to its customers.Another issue that arises is the company's handling of customer complaints. While the company's responses to negative reviews are generally professional and apologetic, some customers have reported feeling frustrated with the company's inability to resolve their issues in a timely manner. This suggests that the company may need to improve its customer service skills and provide better support to customers who are experiencing problems.Despite these areas for improvement, the company's commitment to quality and customer satisfaction is evident throughout the reviews. The fact that many customers have reported a positive experience and would recommend the company to others suggests that the business is on the right track.It's worth noting that the company has a strong online presence, with many customers having reported a positive experience with their website and social media presence. However, the company may need to improve its online reputation management skills to better handle negative reviews and customer complaints.Overall, the company's commitment to quality and customer satisfaction is evident, but there are areas for improvement in terms of pricing and customer service. With a strong online presence and a commitment to quality, the company has the potential to excel in its industry.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Construction & Development
Roof Repair
Roofing contractor
Contact business
1