San Antonio
All Appliance Parts
64.08
64.08
Overview
Strip-mall shop specializing in parts for kitchen appliances, washers, dryers, a/c units & more.
Features
Delivery
Quick visit
In-store pickup
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
Photos & videos
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Quality
Innovativeness
Overall
Pricing
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This business has an average score. The quality of service is a mixed bag, with some reviewers reporting issues with customer service and communication. However, the pricing is generally considered to be very reasonable. The business has a good reputation for providing innovative solutions to appliance problems. Overall, it's a decent option for those in need of appliance repair or parts.Some reviewers have reported positive experiences with the business, citing helpful and knowledgeable staff, reasonable prices, and prompt service. They have also appreciated the business's willingness to work with them to find solutions to their appliance problems.However, there have been some negative reviews, including reports of poor customer service, delayed or cancelled appointments, and incorrect parts being ordered. Some reviewers have also expressed frustration with the business's policies, such as not offering refunds or exchanges on certain parts.One issue that stands out is the lack of consistency in the quality of service. Some reviewers have reported receiving excellent service, while others have experienced significant problems. This may be due to the business's reliance on contractors or the fact that they handle a high volume of customers.Overall, while this business has its strengths and weaknesses, it's worth considering the potential risks and benefits before choosing to work with them. If you do decide to use their services, be sure to communicate clearly with the staff and ask questions if you're unsure about anything.In terms of specific areas for improvement, the business could benefit from improving their customer service and communication. This might involve providing more detailed estimates and explanations of the repair process, as well as being more responsive to customer concerns and issues.Additionally, the business could consider implementing a more flexible return policy, allowing customers to return or exchange parts that don't fit or meet their needs. This would help to build trust with customers and reduce the risk of negative reviews.Finally, the business could benefit from investing in staff training and development, particularly in areas such as communication and problem-solving. This would help to ensure that staff are equipped to handle a wide range of customer needs and concerns, and provide a better overall experience for customers.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Home & Daily Service
Appliance Repair
Appliance parts supplier
Appliance repair service
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