This business location has a poor overall rating, mainly due to several issues with customer service and quality of products. One of the main complaints is that the company is difficult to reach, with many customers reporting that they were unable to get in touch with the company by phone or email. Some customers have also reported that the company's machines were not properly maintained, leading to issues such as infestations of pests and malfunctioning appliances.The quality of the products themselves also seems to be a major issue, with many customers reporting that their appliances were faulty or damaged. Some customers have even reported that the company's machines were infested with roaches, which can be a serious health concern.On the other hand, the pricing of the company's services seems to be reasonable, with many customers reporting that they were satisfied with the cost of renting the appliances.Unfortunately, there is not enough information available to provide a rating for the company's innovativeness.One major issue that stands out is the difficulty in getting in touch with the company. Several customers have reported that they were unable to reach the company by phone or email, and that they had to wait for long periods of time to get a response. This suggests that the company's customer service is in need of improvement.