This hotel is a decent option for travelers, with a convenient location near the UTSA area. The hotel's design is modern and trendy, with colorful rooms and a stylish lobby. However, the quality of the rooms can be inconsistent, with some guests reporting cleanliness issues and missing amenities.The hotel's prices are generally competitive, making it a good value for the area. However, some guests have reported issues with the parking lot, including theft and vandalism.The hotel's innovative design and amenities, such as the outdoor pool and gym, are a plus for guests who want to stay active during their stay. However, some guests have reported issues with the noise level and disruptions from nearby rooms.Overall, this hotel is a good option for travelers who want a modern and convenient place to stay in the UTSA area. However, guests should be aware of the potential issues with room quality and parking lot security.Some guests have reported issues with the hotel's staff, including a lack of empathy and a dismissive attitude towards problems. However, other guests have reported excellent service from the front desk staff and a willingness to help with any issues.The hotel's location is convenient for travelers who want to be near the UTSA area, with plenty of restaurants and shops nearby. However, some guests have reported issues with the noise level and disruptions from nearby rooms.One issue that stands out is the problem of theft and vandalism in the parking lot. Several guests have reported having their vehicles broken into and items stolen, and the hotel's staff has been unhelpful in addressing the issue. This is a serious concern for guests who value their personal property and safety.Overall, this hotel is a decent option for travelers who want a modern and convenient place to stay in the UTSA area. However, guests should be aware of the potential issues with room quality, parking lot security, and staff attitude.