This motorcycle sales location seems to be doing well in terms of quality and innovativeness, with customers praising the knowledgeable staff and high-quality work. The location is also easily accessible, with a wheelchair-accessible parking lot and entrance. However, there seems to be some issues with pricing, with a few customers complaining about being charged extra fees or not being kept informed about the costs of repairs. One customer had a particularly disappointing experience, complaining about a long wait time and poor communication from the staff. Overall, this location seems to be a solid choice for motorcycle enthusiasts, but may require some careful attention to pricing and communication. It's worth noting that the location has a strong online presence, with a clear website and social media profiles. The business also seems to be transparent about its services and pricing, which is a positive sign. However, the negative reviews do suggest that there may be some areas for improvement in terms of customer service and communication.