Alpha/Omega Air Conditioning & Heating

4.3

• (1 reviews)

9827 Heritage Farm Street, San Antonio

11.00

mil

9827 Heritage Farm Street, San Antonio

11.00

mil

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4.3

1 reviews

Quality

4.7

Pricing

4.8

Overall

4.3

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

This location provides reliable repair services, considering its consistent working hours and a good rating of 4.3. The employees are highly skilled, as demonstrated by multiple client reviews praising their professionalism, honesty, and thoroughness. Many clients appreciate the company's pricing, considering it reasonable and affordable. However, there have been some issues with customer service, as two clients reported difficulties in reaching the company or getting a prompt response.One drawback is the lack of flexibility in the company's working hours, as they are not available on Sundays. It would be beneficial for the company to consider expanding its services on weekends to cater to clients who need assistance on those days.The employees' knowledge and ability to provide honest assessments of clients' needs are impressive, and their work quality is consistently high. However, the company's ability to innovate and adapt to new technologies or situations is somewhat limited, which might hinder its growth and competitiveness in the market.Overall, this location is a solid choice for clients seeking reliable repair services, but it may benefit from improving its customer service and expanding its working hours.