San Antonio
American Medical Home Health - San Antonio
6.18
6.18
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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This business location has a mixed review. The overall rating is 3.4 out of 5, indicating that the business is average. The quality of the services provided is the weakest aspect, with a rating of 2.9 out of 5. This suggests that some customers have had issues with the quality of care they received.The pricing of the services is a strong point, with a rating of 4.8 out of 5. This indicates that customers feel that the business offers competitive pricing for the services they provide.The innovativeness of the business is also a positive aspect, with a rating of 4.2 out of 5. This suggests that the business is open to new ideas and is willing to try new approaches to improve their services.The main issue with this business is the lack of communication and follow-through with their customers. Many customers have reported difficulty in getting in touch with the business, and some have had to wait for extended periods of time for services to be provided. This lack of communication has led to frustration and disappointment among customers.Some customers have also reported issues with the quality of care provided, including nurses who have shown up late or not at all, and a lack of attention to detail in the care provided. These issues have led to concerns about the business's ability to provide high-quality care to their customers.Overall, while the business has some positive aspects, the lack of communication and issues with quality of care are major concerns that need to be addressed.The business is wheelchair accessible, which is a positive aspect. However, the working hours are limited, which may be a concern for customers who need services outside of these hours.The business has a co-branding relationship with American Medical Home Health - San Antonio, which may be a positive aspect for some customers. However, it's unclear how this relationship affects the services provided.The business has a strong online presence, with a website and phone number that are easy to find. However, the website does not provide much information about the services provided or the business's policies and procedures.Overall, this business location has some positive aspects, but also some major concerns that need to be addressed. Customers should be aware of these issues before choosing to do business with this company.
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Categories
Medical Service
Construction & Development
Repair & Renovations
Medical group
Home health care service
Medical Centers
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