The business has received some mixed reviews, with a few customers expressing frustration with the company's billing practices and customer service. One customer reported being charged a late fee despite paying their bill on time, while another customer had issues with the company's use of a third-party billing service that added extra fees. However, other customers have had positive experiences with the company, praising their fast and painless delivery service and excellent customer service. The company seems to have a lack of innovation, sticking to traditional practices. On-site parking is available, but some customers have reported issues with parking, while the building is wheelchair accessible.