The experience at Ancira Buick GMC in Boerne City is generally positive, with many customers praising the quality of service and the helpfulness of the staff. The sales team, particularly Larry Nelson, Ricky Vargas, and Sara Hendrickson, are commended for their professionalism and attention to detail. The service department is also highly rated, with customers appreciating the quick and efficient service they receive. The dealership's website is easy to navigate, and the online features, such as the ability to schedule appointments and view vehicle inventory, are convenient and user-friendly.However, some customers have mentioned that the process of purchasing a vehicle can be lengthy and that they experienced some delays. Additionally, one customer mentioned that they were not informed about the cost of a specific service before it was performed, which was frustrating.Overall, Ancira Buick GMC in Boerne City appears to be a well-run dealership with a strong commitment to customer satisfaction. While there are some areas for improvement, the dealership's strengths in quality and pricing outweigh its weaknesses. The innovative features and services offered by the dealership, such as the loaner vehicle program and the ability to schedule appointments online, are also notable.It's worth noting that the dealership's hours of operation are convenient, with extended hours on weekdays and Saturdays. The dealership is also accessible for customers with disabilities, with wheelchair-accessible parking and entrance.Based on the feedback from customers, it seems that Ancira Buick GMC in Boerne City is a good choice for anyone looking to purchase a new or used vehicle or to have their vehicle serviced. The dealership's commitment to customer satisfaction and its strong reputation in the community make it a reliable choice for many customers.A noticeable issue is the incomplete service for one customer who mentioned that they were not fully informed about the status of their vehicle's repair and had to wait for a prolonged period before being contacted about the issue.