The business has a convenient location on Bandera Rd Road in San Antonio City, and the customer service is generally good. The staff is friendly and welcoming, and the service advisors, such as Adriana Martinez, are caring and attentive to customers' needs. The dealership is clean and well-maintained, with a wide range of services offered, including repair services, oil change, and onsite services.However, there have been some issues with pricing and value for money. Some customers have felt that the prices are too high and that the dealership adds unnecessary extras to the cost. Additionally, some customers have reported difficulties with getting repairs done promptly and have had to wait for an extended period of time.The business has a long working hours, which can be convenient for customers, but also means that staff may be tired and less attentive during late hours. The NFC mobile payments, debit cards, and credit cards are available for payment, which is convenient for customers. However, some customers have reported difficulties with getting the parts they need, such as the transmission replacement issue with the 2020 Kia Forte.The business has a wide range of models and options available, including Kia models, and the sales staff is knowledgeable and helpful. However, some customers have reported feeling pressured into buying extras they don't need, and the finance department has been accused of being pushy and unhelpful.Overall, the business has both strengths and weaknesses, and customers may have varying experiences depending on their specific needs and interactions with the staff. Despite some issues, the business has a generally positive reputation and is a popular choice for car buyers and owners in the area.