San Antonio
Ancira Volkswagen of San Antonio
7.93
7.93
Overview
New Volkswagen and used vehicles for Sale at Ancira Volkwagen of San Antonio. VW deals near Austin, Boerne, New Braunfels, Texas. Service repair, parts, financing. Shop online.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
In-store shopping
Oil change
Repair services
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Quality
Pricing
Overall
Innovativeness
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The review of Ancira Volkswagen of San Antonio is a mixed bag. The dealership has received praise for its friendly and knowledgeable staff, particularly in the service department. Derrick, Erika, and Chris have been mentioned multiple times as being exceptional in their roles. The service department has been commended for its efficient and courteous service, with many customers expressing their satisfaction with the work done on their vehicles.However, there have been some negative reviews regarding the dealership's sales process. Some customers have reported feeling pressured or misled by sales representatives, which has led to a loss of trust in the dealership. Additionally, some customers have experienced issues with the finance department, including being quoted incorrect prices or being sold unnecessary services.Despite these issues, the dealership has also received praise for its innovative and customer-centric approach. The use of mobile payment options and the availability of loaner vehicles have been mentioned as positives. The dealership's commitment to transparency and honesty has also been highlighted as a major strength.One major issue that has been highlighted is the lack of communication and follow-up from the dealership's management team. Several customers have expressed frustration with being ignored or dismissed when reporting issues or concerns. This lack of communication has led to a loss of trust and confidence in the dealership.Overall, Ancira Volkswagen of San Antonio seems to be a dealership that excels in some areas but falls short in others. While the service department is a major strength, the sales process and finance department need to be improved. With a focus on communication and transparency, the dealership could potentially address these issues and become a more reliable and trustworthy partner for customers.Note: The scores provided are based on the review text and may not reflect the actual rating of the dealership.
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Hours
Closed
Sunday
Monday
Tuesday
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Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Car Sales
Used Cars
Car Parts
Mechanic
Auto parts store
Car finance and loan company
Car repair and maintenance service
Auto repair shop
Oil change service
Used car dealer
Volkswagen dealer
Car dealer
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