San Antonio
Andy's Frozen Custard
14.42
14.42
Overview
Frozen custard sundaes, concretes & more, plus a choice of toppings (with a drive-thru window).
Features
Credit cards
Debit cards
Takeout
Dine-in
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Free street parking
Quick visit
In-store shopping
Photos & videos
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Overall
Pricing
Quality
Innovativeness
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This business location seems to be doing well overall, with a high overall score of 4.2 out of 5. However, the quality of their products and services is only average, with a score of 3.1. On the other hand, their pricing is excellent, with a score of 5.0, indicating that customers feel they get a good value for their money. The innovativeness of their offerings is also high, with a score of 4.5, suggesting that they are constantly introducing new and interesting flavors and products.The business has a large menu with a variety of frozen custard sundaes, concretes, and other desserts, which seems to be a major draw for customers. Many reviewers have mentioned the friendly and attentive service, which is a key aspect of the business's success. The drive-thru window is also a convenient option for customers who want to grab a quick dessert on the go.However, some reviewers have mentioned that the portions can be small, and the prices can be a bit high, especially for larger or more elaborate desserts. Additionally, there have been a few instances where customers have received melted or incorrect orders, which can be frustrating for customers.Overall, this business location seems to be a great option for customers who are looking for a high-quality dessert experience with friendly service and a wide variety of options. However, it may not be the best choice for customers who are on a tight budget or have specific dietary restrictions.The business has a strong online presence, with many reviewers mentioning that they have visited the location multiple times and have always had a positive experience. The business also seems to be actively engaged with its customers, responding promptly to reviews and taking steps to address any issues that may arise.One issue that stands out is the inconsistency in the quality of the products and services. Some reviewers have mentioned receiving melted or incorrect orders, which can be frustrating for customers. This may be due to a lack of attention to detail or a failure to train staff properly.To improve, the business could focus on standardizing their processes and training their staff to ensure that all customers receive the same high level of quality and service. They could also consider offering smaller portion sizes or more affordable options to appeal to customers who are on a tighter budget. Additionally, they could consider expanding their online presence and engaging with customers more actively to build a stronger community and address any issues that may arise.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Restaurants & Catering
Restaurants
Ice cream shop
Sundae restaurant
Dessert restaurant
Cafes
Dessert shop
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