The business location, Andy's Repairs, is situated at Building 303, Elm St Street, New Braunfels City, and offers a variety of services including Tools Stores, Landscape Design, Electronics repair, and Appliance Repair. The business is open from Monday to Thursday from 8:00 AM to 5:30 PM. They accept different payment methods, including NFC mobile payments, debit cards, credit cards, and checks.The customer service at Andy's Repairs has been praised by many customers, with several reviews highlighting the friendly and knowledgeable staff. Some customers have mentioned that they have received great advice and helpful service from the staff, and that the prices are fair. The business has also been praised for its quick turnaround times and high-quality repairs.However, there have been some negative reviews. One customer mentioned that they had a poor experience with the staff, who were not helpful and seemed unfamiliar with chainsaws. Another customer reported that their reel mower was left outside and returned in a rusted condition, despite being in good condition when dropped off.Despite these negative reviews, the overall rating for Andy's Repairs is 4.4 out of 5, indicating a high level of satisfaction among customers. The quality of the repairs and the pricing have been particularly praised, with many customers mentioning that they would recommend the business to others.One major issue that has been reported is the communication and transparency of the business. Some customers have mentioned that they were not informed about the progress of their repairs or the estimated completion time, which caused them to feel frustrated and uneasy.Overall, Andy's Repairs seems to be a reliable and trustworthy business, with a strong focus on customer service and high-quality repairs. However, there are some areas for improvement, particularly in terms of communication and transparency.