San Antonio
Angel Of Mercy Animal Critical Care, Inc.
10.41
10.41
Overview
call (210) 684-2105 - Emergency Vet Clinic In San Antonio Texas; Animal Critical Care; Complete in-house laboratory; Radiology capability; Transfusion medicine
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
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Innovativeness
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Quality
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The overall quality of the business is somewhat average. While some customers praise the kind and caring staff, others express disappointment with the long wait times and unprofessional behavior of some staff members. Quality of care is also a concern, with some reviewers mentioning that their pets were not treated promptly or with the necessary urgency. Pricing is a mixed bag, with some customers finding the costs to be reasonable and others feeling that they were overcharged. However, the business has shown some innovativeness in its approach to emergency veterinary care, particularly in its 24-hour availability and willingness to work with customers on pricing. Unfortunately, this is not enough to redeem the business from its overall average rating. One of the major concerns is the lack of empathy and professionalism shown by some staff members, which can be seen in several reviews. It is unclear whether this is a widespread issue or an isolated problem, but it does raise some concerns about the business's ability to provide high-quality care. As a result, I would recommend exercising caution when choosing this business for emergency veterinary care.
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Categories
Pets Service
Veterinary Clinics
Animal hospital
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