The location is a pet store and animal shelter that has a good reputation among customers. The overall experience is positive, with a high rating of 4.2 out of 5. The quality of the services and facilities is also good, with a rating of 4.1 out of 5. However, some customers have mentioned that the prices are a bit high, which has resulted in a lower rating of 4.8 out of 5. On the other hand, the innovativeness of the location is high, with a rating of 4.4 out of 5, indicating that the location is doing a good job in terms of adopting new ideas and approaches to animal care.The location has a wide range of animals available for adoption, including dogs, cats, and other small animals. The staff is friendly and knowledgeable, and the facilities are clean and well-maintained. However, some customers have mentioned that the adoption process can be a bit lengthy, and that the staff may not always be available to answer questions.Some customers have also mentioned that the location has been inconsistent in terms of providing accurate information about the animals available for adoption. For example, one customer reported that a dog they adopted had behavioral issues that were not disclosed during the adoption process. However, this issue has been addressed by the location, and they have taken steps to improve their communication with customers.Overall, the location is a good option for customers who are looking to adopt a pet and are willing to do their research and ask questions. However, customers should be aware of the potential issues with the adoption process and the accuracy of information provided by the staff.The location is open 7 days a week, from 12:00 to 19:00, and the phone number is +12106551481. The web link is https://adltexas.org/, and the address is Building 11300, Nacogdoches Rd Road, San Antonio City. The location has a wheelchair-accessible parking lot and entrance, making it accessible to customers with disabilities.