The business has an overall score of 4.2, indicating a generally positive experience for customers. While the quality of services is somewhat mixed, with some customers experiencing excellent service and others being unhappy with the diagnosis and repair of issues. The pricing is a strong point, with many customers noting that the costs were reasonable and fair. The business has also shown a willingness to innovate and adapt to meet the needs of its customers.The business has been praised for its friendly and professional staff, with many customers noting that they were treated with respect and kindness. The owner has also been commended for being responsive and willing to work with customers to find solutions to their problems.However, some customers have experienced issues with the business, including misdiagnosis and overcharging for repairs. In one case, a customer was charged over $1,000 for a repair that took only 20 minutes to complete. This suggests that the business may need to work on improving its quality control and transparency.Overall, while the business has its strengths and weaknesses, it appears to be a reputable and trustworthy option for customers in need of truck and trailer repairs.One major issue to note is the inconsistent quality of service, with some customers experiencing excellent service and others being unhappy with the diagnosis and repair of issues. This suggests that the business may need to work on improving its quality control and ensuring that all customers receive a high level of service.