San Antonio
Arbors on Rustleaf
7.64
7.64
Overview
Pet friendly one, two, and three bedroom apartments for rent in San Antonio, Texas. Amenities include a pool, laundry facility, and air conditioning.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Swimming pool
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Overall
Innovativeness
Quality
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The business is located at Building 150, Rustleaf Dr 22 -H Street, San Antonio City. The phone number is +12106732001 and the website is https://arborsrustleaf.com/. The working hours are from 08:30 to 17:30, Monday to Friday. The business has a swimming pool as one of its amenities. The accessibility features include a wheelchair-accessible parking lot and a wheelchair-accessible entrance.The overall experience of the customers varies greatly. Some customers have had very positive experiences, praising the management and maintenance staff for being helpful and responsive. They have also appreciated the amenities and the location of the apartments.However, many customers have reported issues with the quality of the apartments, including problems with maintenance, pest infestations, and leaky pipes. Some customers have also reported issues with the office staff, including unprofessional behavior and miscommunication.One of the major concerns of the customers is the issue of infestations, including roaches and rats. Some customers have reported that these issues have been ongoing and that the management has not taken adequate steps to address them.Another issue that has been reported by customers is the problem of maintenance requests being ignored or taking a long time to be fulfilled. Some customers have reported that they have had to follow up multiple times before their maintenance requests were addressed.Despite these issues, some customers have reported that the pricing of the apartments is reasonable and that they have been able to get a good deal.Overall, the business seems to have some major issues that need to be addressed in order to improve the quality of the apartments and the customer experience. The management needs to take more proactive steps to address the issues of infestations and maintenance requests. The office staff also needs to be more professional and responsive to customer needs.The amenities and location of the apartments are a major plus, but the quality of the apartments and the customer service need to be improved in order to justify the pricing. The business has potential, but it needs to take more steps to address the issues and improve the overall customer experience.
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Hours
Closed
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Categories
Real Estate
Apartment Rental
Apartment complex
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