The business has a clean and organized shop with a wide variety of tattoo designs and styles. The staff is friendly and welcoming, with many artists being experienced and skilled in their craft. Customers have praised the work of specific artists, such as Anthony and Lupe, who have been commended for their professionalism and attention to detail. However, there have been some complaints about the quality of some tattoos, with a few customers experiencing blowouts or crooked piercings. The pricing seems to be reasonable, with many customers feeling that the cost is worth the quality of the work. The business appears to be innovative in its approach to tattoo art, with a focus on creating unique and personalized designs for each customer. However, one major issue that has been raised by some customers is the inconsistent quality of some of the work, which can be a concern for those looking for a high-quality tattoo.