ARM Insurance Agency

4.3

• (1 reviews)

1534 W Contour Dr East Asian Studies Street, San Antonio

4.24

mil

1534 W Contour Dr East Asian Studies Street, San Antonio

4.24

mil

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Direction

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Website

Overview

At M A R Insurance Group the customer is our only focus. Call today at 210-822-2333 to get started!

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Innovativeness

4.5

Overall

4.3

Quality

3.1

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

The business at 1534, W Contour Dr East Asian Studies Street, San Antonio City, is an insurance agency that offers a range of services including life insurance, home insurance, and car insurance. The agency has a 4.4-star rating on third-party review sites, with most reviews praising the knowledge and helpfulness of the staff.The working hours of the agency are from 8:00 am to 5:00 pm, Monday through Friday, which is convenient for customers who need to visit the office in person. The agency also has wheelchair-accessible parking and entrance, making it easily accessible for people with disabilities.The co-brand of the agency is ARM Insurance Agency, and they offer a variety of insurance services including motorcycle insurance, commercial auto insurance, and business & commercial insurance. They also offer health insurance, dental insurance, and workers' compensation insurance.However, some customers have reported issues with responsiveness, quality of service, and professionalism. One customer reported waiting 75 days for a refund on a canceled policy, and another customer reported being put on hold multiple times and having to call someone else. These issues are concerning and may impact the overall quality of service provided by the agency.Overall, the agency has a good reputation, but there are some areas for improvement. The staff is knowledgeable and helpful, but the agency needs to work on responding to customer inquiries and providing high-quality service in a timely manner. It would be best to visit the agency and discuss your insurance needs with their knowledgeable staff. They have a lot of experience in handling different types of insurance and can help you make informed decisions. However, be prepared to ask questions and advocate for yourself if you notice any issues with the service provided.