This apartment complex has its pros and cons. The community is well-maintained, with modern amenities like a pool and gym. The staff is friendly and helpful, particularly Victoria and Andrew, who have received numerous positive reviews for their exceptional customer service. However, there have been some issues with pests and maintenance, which has caused concern for some residents. The complex is located in a convenient area, but traffic can be a problem during peak hours. The prices seem to be on the higher side, which may be a deterrent for some potential renters. Overall, it's a decent option for those looking for a new place to live, but it's essential to weigh the pros and cons before making a decision. One issue that stands out is the pest problem, which has been reported by multiple residents. The complex needs to take better care of its property to prevent such issues. Additionally, the staff should be more transparent about any problems or issues with the units before signing a lease. Despite the issues, the complex has a lot to offer, including a beautiful community, modern amenities, and a convenient location. The staff's customer service is top-notch, and they go above and beyond to make residents feel welcome and supported. If you're looking for a new place to live, Artesia at Medina Valley might be worth considering, but be sure to do your research and ask plenty of questions before signing a lease.