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Ashley Store

4.4

• (1 reviews)

561 US-46 Street, Fairfield

1582.49

mil

561 US-46 Street, Fairfield

1582.49

mil

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Overview

Retail chain with a variety of signature home furniture, decor, & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wi-Fi

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Delivery

Onsite services

Checks

On-site parking

In-store pickup

In-store shopping

Assembly service

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Quality

3.1

Pricing

5.0

Overall

4.4

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

This location has a good reputation among customers, with a 4.2-star rating out of 5. However, some customers have expressed concerns about the quality of the products, with a rating of 3.1 out of 5. On the other hand, the pricing is considered fair, with a rating of 5 out of 5. The location is also praised for its innovativeness, with a rating of 4.5 out of 5. Some customers have mentioned that the sales staff can be pushy, and there have been issues with delivery and customer service. However, many customers have had positive experiences with the location and would recommend it to others.The location offers a wide range of products, including furniture, home decor, and building materials. The store is wheelchair accessible, and the staff is friendly and knowledgeable. The location also offers amenities such as Wi-Fi, assembly service, and in-store pickup.Some customers have praised the location's sales staff, including Ghassen, Justin, and Kim, who have been described as helpful, patient, and knowledgeable. However, some customers have had negative experiences with certain sales staff, including one who was described as "rude" and "pushy".The location has a LGBTQ+ friendly atmosphere and has received praise for its customer service. However, some customers have mentioned that the store can be busy and that it may take some time to find what you're looking for.Overall, this location is a good option for customers who are looking for a wide range of products and a helpful sales staff. However, customers should be aware of the potential issues with delivery and customer service.One issue that stands out is the inconsistent quality of the products, with some customers experiencing problems with damaged or defective items. This is a concern that the location should address in order to improve customer satisfaction. Additionally, some customers have mentioned that the store's warranty and protection plans can be confusing and difficult to navigate, which may lead to frustration and disappointment.It's worth noting that some customers have had negative experiences with the location's customer service, including issues with delivery and warranty claims. However, many customers have praised the location's customer service and would recommend it to others.Based on the reviews, it appears that the location has made efforts to improve its customer service and address some of the concerns raised by customers. However, there is still room for improvement, particularly in terms of product quality and customer service.