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AT&T Store

4.4

• (1 reviews)

11848 Bandera Rd Road, Helotes

13.86

mil

11848 Bandera Rd Road, Helotes

13.86

mil

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Overview

Retailer providing wireless plans & a range of phones, devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

Quick visit

In-store pickup

In-store shopping

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Quality

4.1

Pricing

4.7

Overall

4.4

Innovativeness

4.4

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

This business location is a place where people can buy various products and services. The staff is generally friendly and helpful, with some employees standing out for their exceptional service. Many customers have expressed satisfaction with their experience, citing the staff's professionalism and knowledge. However, some customers have reported negative experiences, with a few instances of poor customer service and long wait times. It's worth noting that some customers have experienced difficulties with resolving issues, particularly with regard to trade-in credits and lost devices. Overall, this business location appears to be a good option for those in need of cell phone services and accessories. The staff's ability to resolve complex issues and provide helpful recommendations is a significant strength. The store's willingness to work with customers to find solutions to their problems is also commendable. However, there are some areas for improvement, including the need for more effective communication and follow-up on customer issues. Additionally, the store's ability to address concerns and resolve problems in a timely manner could be improved. Some customers have reported feeling rushed or pressured to make purchases, which may be a result of the sales staff's focus on meeting sales targets. It's essential for the store to strike a balance between providing excellent customer service and meeting sales goals.