This review of the AutoSavvy San Antonio dealership is based on a variety of customer experiences, both positive and negative. The overall score of 4.1 reflects a mixed bag of opinions. While many customers praised the dealership's helpful and professional staff, such as Juan and Victor, some experienced issues with communication, transparency, and warranty claims.The quality score of 3.8 suggests that while the dealership may have some room for improvement in terms of the condition of its vehicles, many customers were satisfied with their purchases. However, there were some cases of defective vehicles and unsatisfactory repairs, which may have contributed to this score.The pricing score of 4.9 is high, indicating that customers generally felt that the prices were competitive and fair. This may be due in part to the dealership's ability to offer attractive financing options and incentives.The innovativeness score of 4.5 suggests that the dealership is doing some things differently and in a positive way. However, some customers felt that the dealership's practices and policies were not always transparent or customer-friendly.The main issue that stood out in this review is the inconsistency in customer experiences. While some customers had very positive experiences, others encountered problems with communication, quality, and warranty claims. This may be due in part to the fact that the dealership sells a high volume of vehicles and may not always be able to provide the level of personalized service that some customers expect.To improve, the dealership may want to focus on ensuring that all customers have a positive experience, regardless of their individual needs or circumstances. This could involve providing more transparent and detailed information about the vehicles and their condition, as well as improving communication and follow-up with customers after the sale. By doing so, the dealership may be able to improve its overall quality and innovativeness scores and better meet the needs of its customers.