The location, which appears to be a medical facility, has a mixed reputation among clients. The overall experience is somewhat negative, with a rating of 2.8 out of 5. The quality of care is also a concern, with a rating of 2.2 out of 5. On the other hand, the pricing is somewhat reasonable, with a rating of 3.5 out of 5. However, it's worth noting that there is a lack of innovativeness in the services provided, which is a notable drawback.The location seems to be convenient for clients, with wheelchair-accessible amenities such as restrooms, parking lots, and entrances. However, the customer service has been a major issue, with several clients expressing frustration with unreturned calls, slow responses, and unprofessional behavior from staff members.Some clients have reported having positive experiences with the therapists, who are skilled and helpful. However, the administrative staff has been criticized for being unresponsive, unprofessional, and slow to follow up on appointments and paperwork.Overall, while the location has some redeeming qualities, the negative experiences and lack of innovativeness are significant concerns. Clients should be prepared for a potentially frustrating experience, and may want to consider alternative options. The main issue is the unprofessional behavior of the staff, which needs to be addressed.