San Antonio
Avis
6.31
6.31
Overview
Find an Avis car rental location near you. Avis has a wide range of car options and thousands of convenient locations.
Features
Wheelchair accessible parking lot
Active military discounts
Wheelchair accessible entrance
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Pricing
Overall
Innovativeness
Quality
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The review of this business location is mixed. On the one hand, the customers generally seem to appreciate the helpful and friendly staff, particularly Jennifer, who is often mentioned as being very professional and courteous. Some reviewers also praise the location for its convenient hours, nice cars, and good prices. Additionally, the location has a wheelchair-accessible parking lot and entrance, which is a nice feature.On the other hand, some customers have experienced issues with the cleanliness of the vehicles, with some reporting that they were not cleaned properly or had previous occupants' personal belongings left in them. There have also been some complaints about the staff being unfriendly or unhelpful, particularly with regards to issues with rentals.One major issue that several reviewers have mentioned is the problem with hidden fees and unnecessary charges. Some customers have reported being charged for mileage or damage that they did not incur, and others have been surprised by unexpected fees on their bill.Overall, while the location has its strengths, it also has some significant weaknesses that need to be addressed. With a little more attention to detail and a focus on providing excellent customer service, this location could be a much more pleasant and reliable experience for renters.However, there is one major issue that appears to be a recurring problem - the cleanliness of the vehicles. Several reviewers have mentioned that the cars were dirty or had previous occupants' belongings left in them, which is a significant issue for any rental car company.One way to address this issue would be to implement a more thorough cleaning process for each vehicle before it is rented out. This could include vacuuming and wiping down the interior, as well as checking for any personal belongings that may have been left behind. By taking these steps, the location can ensure that its vehicles are consistently clean and well-maintained, which will help to build trust with its customers and improve their overall experience.
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Hours
Closed
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Categories
Travel & Recreation
Car rental agency
Car Rental
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