This location offers a decent experience for its customers. The wheelchair-accessible parking lot and entrance make it convenient for people with disabilities. Avis Car Rental is a well-known and reliable brand, which adds to the trustworthiness of this location. The customer service team is very polite and friendly, as mentioned by several reviewers. The staff is proactive in resolving issues, as shown in one of the cases where they helped a customer save around $400 by switching the drop-off location.However, there are some concerns about the quality of service. A few reviewers mentioned having problematic experiences, including one instance where a vehicle was rented to someone else using their identity. This highlights a need for better security measures to prevent such incidents. The working hours are standard, with the location being open on weekdays from 7:30 am to 5:00 pm and on weekends from 9:00 am to 1:00 pm. The available categories include car rental, with a focus on vans. Overall, this location has its strengths, such as its customer service and convenient accessibility features. However, it needs to address the quality concerns and implement better security measures to provide a more reliable experience for its customers.