San Antonio
Balcones Heights VA Clinic
5.77
5.77
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
Quality
Pricing
Innovativeness
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This location is well-positioned in a busy area with plenty of options for food and shopping. Accessibility is also a plus, with a wheelchair-accessible parking lot and entrance. However, some patients have reported difficulties in finding the clinic, which is tucked away in the back of a mall.Communication with the staff can be a challenge, and some reviewers have mentioned being put on hold for extended periods or being spoken to rudely. The quality of care seems to vary, with some patients receiving excellent treatment while others have had negative experiences.While the clinic is clean and modern, some reviewers have mentioned long wait times, even for walk-in appointments. The staff seems to be friendly and willing to help, but the system can be confusing and difficult to navigate.Pricing is not an issue for this location, as it is a VA clinic and services are provided at no cost to veterans. However, some reviewers have mentioned feeling frustrated with the lack of communication and follow-through with appointments and treatments.In terms of innovativeness, the clinic seems to be doing a good job of staying up-to-date with the latest medical technology and treatments. However, some reviewers have mentioned feeling like they are just a number, and that the staff is not always responsive to their needs.One major issue that has been reported by several reviewers is the difficulty in getting an appointment and the long wait times for walk-in patients. This can be frustrating for patients who are in need of immediate care.Overall, this location has its strengths and weaknesses. While it is well-positioned and has a modern facility, the quality of care can be inconsistent and communication with the staff can be a challenge. However, the clinic seems to be doing a good job of staying up-to-date with the latest medical technology and treatments.
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Categories
Medical Service
Veterans hospital
Hospitals
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