San Antonio
Bandera family health care
14.02
14.02
Overview
Discover experienced MDs, physicians assistants, nurse practitioners, and more at Village Medical. Choose from a diverse team of healthcare experts
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Quality
Pricing
Overall
Submit a review
This business location has several strengths and weaknesses. On the one hand, the quality of care seems to be a major concern for many patients, with some reviewers mentioning long wait times, unprofessional staff, and inadequate treatment. However, there are also some positive reviews that highlight the kindness and care of certain staff members, such as Dr. Beck and Nurse Practitioner Debra Alvarado. The pricing seems to be a mixed bag, with some reviewers feeling that the clinic is overpriced, while others are satisfied with the costs.The lack of innovativeness is noticeable, as the business seems to be stuck in old habits and failing to adapt to changing patient needs and expectations. The clinic's website is not provided, and the third-party ratings are also not very high, with an average rating of 2.7 stars. There are several issues that need to be addressed, including long wait times, unprofessional staff, and inadequate treatment.Despite these concerns, there are some patients who have had positive experiences at the clinic, and the business seems to be working hard to improve its services. However, it will take significant changes to address the underlying issues and provide a better experience for patients.The main issue that needs to be addressed is the lack of attention to detail and follow-through on patient care. Many reviewers have mentioned that they have had to wait for extended periods of time to receive test results or prescriptions, and some have even reported being misdiagnosed or mistreated. This lack of attention to detail and follow-through on patient care is a major concern and needs to be addressed as soon as possible.Additionally, the business seems to be struggling with communication and customer service. Many reviewers have mentioned that they have had difficulty getting in touch with the clinic or receiving clear and concise information about their appointments or test results. This lack of communication and poor customer service is a major turn-off for patients and needs to be addressed as soon as possible.Overall, while there are some positive reviews and strengths to the business, there are also several major concerns that need to be addressed. With significant changes and improvements, this business could potentially become a top-rated clinic in the area.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Medical clinic
Hospitals
Contact business
1