San Antonio
Banfield Pet Hospital
9.21
9.21
Overview
Banfield Pet Hospital veterinarians provide the best preventive healthcare for your pets. We are open late and on weekends, and conveniently located.
Features
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Appointments recommended
Appointment required
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Quality
Overall
Pricing
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The business is a veterinary clinic located in San Antonio, with a wheelchair-accessible parking lot. It is LGBTQ+ friendly and has a co-brand with Banfield Pet Hospital. The staff is friendly and knowledgeable, with some clients mentioning that they are compassionate and understanding. However, there have been some issues with communication and responsiveness, with clients reporting difficulty getting through on the phone or waiting for extended periods to be seen. Some clients have also expressed frustration with the Wellness Plan, citing high costs and lack of transparency. One client reported a negative experience with a veterinarian who did not show concern for their pet's symptoms. The clinic has a mixed reputation, with some clients singing its praises and others expressing disappointment. Overall, it seems that the clinic has its strengths, but also some areas for improvement. One of the main issues is the quality of service, which can be inconsistent. Clients have reported mixed experiences with the veterinarians, with some being very helpful and others being unresponsive or unkind. The pricing of the Wellness Plan has also been a point of contention, with some clients feeling that it is overpriced and not worth the cost. Innovativeness is not scored as the information provided does not provide any insight into the clinic's innovative practices.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Pets Service
Veterinarian
Veterinary Clinics
Animal hospital
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