San Antonio
Banfield Pet Hospital
14.22
14.22
Overview
Banfield Pet Hospital veterinarians provide the best preventive healthcare for your pets. We are open late and on weekends, and conveniently located.
Features
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Appointments recommended
Appointment required
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Quality
Pricing
Overall
Innovativeness
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The Banfield Pet Hospital in San Antonio is a veterinary clinic that provides a range of services for pets. The clinic is located in a convenient spot and is easily accessible. The staff is generally friendly and welcoming, with some team members standing out for their exceptional care and compassion. Some clients have had great experiences at the clinic, praising the staff's kindness, patience, and thoroughness. They appreciate the detailed explanations provided by the veterinarians and the sense of comfort and care that they and their pets feel. The clinic's commitment to providing top-notch care and its dedication to its patients are evident in the many positive reviews.However, some clients have reported difficulties in scheduling appointments, with some being turned away due to overbooking. A few have also expressed frustration with the clinic's policies and procedures, feeling that they are not always patient-centered. One particularly disturbing incident involved a client who had to pick up their pet, only to find that it was covered in its own feces. The clinic's response to this incident was inadequate, with the manager apologizing but failing to take adequate action to address the issue.The clinic's location is wheelchair accessible, and the staff is LGBTQ+ friendly. The clinic offers a range of services, including appointments for new and existing patients. The website is easy to navigate, and the phone is answered promptly.The clinic's hours of operation are consistent, with no issues reported regarding scheduling or availability. However, some clients have expressed concerns about the pricing of certain services, feeling that they are not always transparent or fair.The staff's innovativeness and commitment to staying up-to-date with the latest medical knowledge and technology are evident in their approach to care. They are proactive in identifying and addressing health issues, and they work closely with clients to develop personalized care plans.Despite some issues, the Banfield Pet Hospital in San Antonio has a generally positive reputation. However, it is essential for clients to be aware of the potential for overbooking and the need to advocate for themselves and their pets when necessary.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Pets Service
Veterinarian
Veterinary Clinics
Animal hospital
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