This location is a part of a mall, making it convenient to access and offers a wide variety of jewelry, including earrings and other items. The staff is generally friendly and helpful, with many customers praising their professional and polite behavior. Some employees have been recognized for their exceptional service, with customers expressing gratitude and appreciation for their help.However, there are some concerns regarding the quality of piercing services. A few customers have reported issues with piercings, including infections and scarring, which may be related to the use of piercing guns or inadequate after-care. One customer was dissatisfied with the piercing advice they received from staff, leading to a negative experience.Despite these issues, the prices at this location are generally considered fair, and the variety of jewelry and piercing options is extensive. The business is also known to be LGBTQ+ friendly and welcoming to transgender individuals.It's worth noting that some customers have reported long wait times, with one customer waiting 30 minutes during open hours. Additionally, there have been instances of staff being dismissive or unhelpful, which may be a concern for some customers. Overall, this location seems to offer a mixed experience, with some strengths and weaknesses that should be taken into account.