Baptist M&S Imaging - Westover Hills

3.1

• (1 reviews)

105 3011 W Loop 1604 N Street, San Antonio

13.49

105 3011 W Loop 1604 N Street, San Antonio

13.49

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Overview

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

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3.1

1 reviews

Pricing

4.2

Overall

3.1

Quality

3.9

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Synergy AI assistant

Fri, Jul 18, 2025

3.1

This medical center is decent, but there are some issues. The staff is generally friendly and professional, and the facilities are clean and well-maintained. However, the wait times can be long, and the scheduling process can be confusing. Some patients have reported having to wait for an extended period of time before being seen, and others have experienced difficulties scheduling appointments. Additionally, some staff members have been accused of being rude or dismissive to patients. Overall, this medical center could improve in terms of efficiency and customer service.One major issue that has been reported by several patients is the inconsistent scheduling process. Some patients have been told that they can walk in without an appointment, only to be turned away and told that they need to schedule an appointment in advance. Others have experienced long wait times, even with an appointment. This can be frustrating for patients who are trying to get medical attention in a timely manner.The staff at this medical center is a mixed bag. Some patients have reported having positive experiences with the staff, describing them as friendly and professional. However, others have reported having negative experiences, including being spoken to in a rude or dismissive manner. It's worth noting that some staff members may be more helpful than others, and it's possible that the quality of service can vary depending on who you interact with.In terms of pricing, this medical center seems to be relatively competitive with other medical centers in the area. However, some patients have reported being charged extra fees for services that they did not receive. This can be frustrating for patients who are already dealing with medical bills and other expenses.The medical center has made an effort to provide innovative services, such as offering same-day appointments for certain procedures. However, some patients have reported that these services are not always available, and that the scheduling process can be confusing. Overall, this medical center could improve in terms of innovation and customer service.Overall, this medical center is decent, but there are some issues that need to be addressed. With some improvements to the scheduling process and customer service, this medical center could provide a better experience for its patients.